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Privacy policy

Last updated: Monday 20th May, 2024

Introduction

Welcome to Liphook Counselling. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

Information We Collect

We collect personal information that you provide to us voluntarily through our website form. This may include:

  • Name

  • Email address

  • Phone number

  • Any additional information you choose to provide in the message field

How We Use Your Information

The information we collect is used solely for the following purposes:

  • To schedule and provide counselling or life coaching sessions

  • To communicate with you regarding your sessions or inquiries

  • To improve our services and website

Data Storage and Retention

We store your personal information securely and only retain it for as long as necessary to provide you with the requested services. Once your counselling or life coaching sessions are completed, we will securely delete your information unless we are required to retain it for legal or regulatory purposes.

Sharing Your Information

We do not share, sell, or rent your personal information to any third parties. Your information is only used by Liphook Counselling for the purposes outlined in this policy.

Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorised access, alteration, disclosure, or destruction.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.

  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses cookies provided by Wix. For more information on how we use cookies, please refer to our Cookie Policy.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Liphook Counselling
07538 560291

claire@liphookcounselling.co.uk

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